Dear valued customers, please be informed that we will take 72 working hours to process your orders. Due to overflowing parcels received by all courier services, please expect some delays for your parcels to arrive. Kindly read Shipping & Delivery tab for more info. Thank you.

Please note that all products shipped to customers have passed Quality Control process.

You have up to 7 days from reception of your order to return your item for another size or request a refund in store credit form by post:

Prepare your parcel
Pack the items securely with tags intact on the garment, in the original packaging if possible. You must state on a note whether you want to change the size or colour, or there is any defects on the items.

Shipping cost will be borne by customers.

Attach the returns label in a visible area on the parcel

You can send over your items to:

BLANCHEUR (HLIUEM Group Sdn Bhd)
C-6-06 Street Mall One South, Jalan OS, Taman Serdang Perdana 6, 43300 Seri Kembangan, Selangor, Malaysia.

-Email / Text Us The Tracking Number 

You can send us the tracking number of your parcel at webbsite.blancheur@gmail.com or text us via WhatsApp at +6017-8855116.

Our Sales Assistant will inform you once we have received the parcel and your order will be processed within three (3) – five (5) working days after the arrival date.

 

*Disclaimer:

All discounted items are non-refundable.