Please note that all products shipped to customers have passed Quality Control process.
You have up to 7 days from reception of your order to return your item for another size or request a refund by post:
Prepare your parcel
Pack the items securely with tags intact on the garment, in the original packaging if possible. You must state on a note whether you want to change the size or colour, or there is any defects on the items.
Shipping cost will be borne by customers.
Attach the returns label in a visible area on the parcel
You can send over your items to:
BLANCHEUR (HLIUEM Group Sdn Bhd)
C-6-06 Street Mall One South, Jalan OS, Taman Serdang Perdana 6, 43300 Seri Kembangan, Selangor, Malaysia.
-Email / Text Us The Tracking Number
You can send us the tracking number of your parcel at firstname.lastname@example.org or text us via WhatsApp at +6017-8855116.
Our Sales Assistant will inform you once we have received the parcel and your order will be processed within three (3) – five (5) working days after the arrival date.
All discounted items are non-returnable.